Welcome to the WHIP self-demo!
Our white-label mobile app (iOS / Android) empowers your dealership to deliver incredible in-app experiences for your customers. In less than one week your dealership can have its own mobile app channel. Click on the experience your want to deliver (all of them integrated to your CDK DMS):
After-Sales: Dealership Service
BOOKING
- Customers can book, reschedule and cancel their appointments with ease at any time in-app.
- Appointments instantly write-into your CDK Service Schedule.
- Reminders are included in-app
- Service process updates in-app.
- Pre-service inspections details with photos, videos and documents for easy RO upsell.
- Customers can digitally sign the RO and invoice.
After-Sales: Mobile / Valet Service
- Offer mobile service or valet CX to generate loyalty around your Fixed Operations.
- Create service locations within a pre-assigned coverage area.
- Beautiful in-app booking experience similar to Uber / DoorDash.
- On the day-of-service, customers can ‘track and chat” with the incoming service technician / valet.
- Service progress update, digital RO approval and in-app payments standard.
Payments & Repair Finance
- In-app debit and credit via STRIPE, the world’s #1 payment gateway for e-commerce. Your service advisors will never again have to handle private credit card details on the phone or via email.
- Discrete, in-app buy-now-pay-later (BNPL) with Klarna, the world’s #1 BNPL provider. Gone are the days of cumbersome BNPL programs to administer, training your Service Advisors and awkward
customer conversations. - Gain customer confidence and brand recognition as a true digital dealership in your community
Digital Logbook
- All VIN specific vehicle service history available for easy reference and upcoming service appointments.
- App synchronizes with DMS and extracts all VIN specific vehicle data.
- Single page vehicle management page with all related information for easy reference and action: next service date / mileage, warranty status, insurance status, service plans and assign alternate drivers.
Data Hygiene: Customer Registration
- Customer self-registration information synchronizes with your DMS
- Highly cost-effective method to update DMS customer database with accurate information
Sales: In-App Digital Retailing
- Digital in-app showroom for all inventory with photos, videos, 360° spins and finance
- Customers can add inventory to their wish-list, create purchase quotes and share with their contacts.
- Customers can choose to book a test drive or place a booking fee to book a vehicle in-app.
- Trade-in & finance applications can be digitalised in-app.
- In-app chat with sales advisor (4Q 2022)
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