Offer mobile service or valet CX to generate loyalty around your Fixed Operations.
Create service locations within a pre-assigned coverage area.
Beautiful in-app booking experience similar to Uber / DoorDash.
On the day-of-service, customers can ‘track and chat” with the incoming service technician / valet.
Service progress update, digital RO approval and in-app payments standard.
After-Sales: Dealership Service
Digitalize the booking, re-scheduling & cancellation of service appointments. Appointments automatically load into customers’ phone calendars and your DMS service schedule. Go from SEVEN phone calls per booking to ZERO - let your customers order in-app today. Digital signature on the Repair Order (RO).
After-Sales: OEM Recommended Next Service
The OEM recommended service schedule is a powerful tool to assist the customer in choosing the complete service package at precisely the right moment in their ownership journey. With our rules based system, your customers are always informed on the home screen in-app about their next OEM recommended service with a priced package. Manage expectations on the actual cost of the next service that complies with OEM recommendations. Build trust with transparency and easy digital booking. Launching 4Q 2022.